Man and Van Fitzrovia Health and Safety Policy

Man and Van Fitzrovia is committed to providing removal and transport services in a manner that safeguards the health, safety, and welfare of our employees, contractors, customers, and members of the public. This Health and Safety policy sets out our general approach, responsibilities, and working practices to ensure that every move, collection, and delivery is carried out safely and professionally.

Policy Aims and Scope

This policy applies to all activities carried out by Man and Van Fitzrovia, including domestic and commercial removals, loading and unloading of vehicles, packing and handling of goods, and short-term storage operations. Our aims are to prevent accidents, minimise work-related ill health, and promote a positive safety culture throughout the company and its service area.

Health and safety considerations are integrated into all planning, scheduling, and operational decisions. We review this policy regularly to ensure it remains relevant, effective, and proportionate to the risks associated with our removal services.

Legal Compliance and Standards

Man and Van Fitzrovia will comply with all relevant health and safety legislation and recognised industry best practice. We will monitor developments in regulations and guidance for the removals and transport sector and update our procedures when necessary.

We expect all employees and contractors to co-operate fully with the requirements of this policy and any related safety procedures, instructions, or training they receive.

Management Responsibilities

Company management is responsible for implementing and maintaining this Health and Safety policy and providing adequate resources to do so. This includes:

Ensuring that risk assessments are carried out, recorded, and reviewed for all key activities such as lifting and carrying, use of vehicles, working in customers premises, and operating in public areas.

Providing suitable and maintained vehicles, equipment, and personal protective equipment as required for safe operations.

Ensuring that all staff receive appropriate induction and ongoing training covering safe lifting techniques, safe driving, use of equipment, and emergency procedures.

Investigating accidents, near misses, and incidents, identifying root causes, and implementing corrective actions to prevent recurrence.

Employee Responsibilities

All employees and contractors working for Man and Van Fitzrovia have a duty to safeguard their own health and safety and that of others who may be affected by their actions. This includes:

Following all safety instructions, training, and risk assessments provided by the company.

Using vehicles, tools, and equipment only for their intended purpose and reporting any defects or hazards immediately.

Working in a considerate and safe manner on customers premises and in communal or public spaces, paying attention to trip hazards, access routes, and safe stacking of items.

Reporting accidents, injuries, near misses, or dangerous occurrences without delay so that appropriate action can be taken.

Risk Assessment and Safe Systems of Work

We undertake risk assessments for tasks commonly carried out during removal operations. These assessments identify hazards, evaluate risks, and define control measures. Staff are made aware of relevant findings and safe systems of work, including:

Planning access routes before moving items.

Assessing the weight, size, and stability of loads before lifting or carrying them.

Using appropriate lifting techniques and seeking assistance or mechanical aids where necessary.

Maintaining clear walkways and ensuring that floors and ramps are kept as free from slip and trip hazards as reasonably practicable.

Manual Handling and Use of Equipment

Manual handling is a core part of our work. To minimise the risk of strain, injury, or damage to property, we:

Train staff in safe lifting and team handling methods.

Encourage the use of trolleys, dollies, straps, and other handling aids where suitable.

Discourage lone handling of heavy, bulky, or awkward items and promote team lifts.

Ensure that equipment used for moving goods is inspected regularly and taken out of service if faults are found.

Vehicle Safety and Driving Standards

Our vehicles are central to our removal services and must be operated safely at all times. Man and Van Fitzrovia will:

Ensure that all drivers are competent, hold the appropriate licence, and are familiar with safe loading and driving practices.

Maintain vehicles in roadworthy condition through regular checks, servicing, and prompt repair of defects.

Require secure loading of goods to prevent movement during transit, using straps, blankets, and appropriate stacking methods.

Discourage unsafe driving practices, including speeding, distracted driving, or driving while tired or unfit.

Work at Customer Premises and Public Areas

Our teams often work in homes, offices, shared buildings, and public streets. To protect customers, visitors, and the public, we:

Assess access points, stairs, lifts, and doorways before moving items.

Place protective coverings where reasonably practicable to reduce damage and slips.

Manage loading and unloading areas to minimise obstruction and keep access routes as clear as possible.

Use clear communication among team members to coordinate moves and avoid collisions and trapped fingers or limbs.

Welfare, Health, and Fitness for Work

We recognise that moving and carrying can be physically demanding. Man and Van Fitzrovia will take reasonable steps to ensure that staff are fit for work and able to carry out tasks safely. This includes:

Encouraging staff to report any health conditions that may affect their ability to lift, carry, or drive safely.

Discouraging staff from working excessive hours that could lead to fatigue and impaired judgement.

Providing guidance on hydration, breaks, and appropriate clothing and footwear for the conditions.

Training, Communication, and Consultation

We provide health and safety training as part of staff induction and refresher sessions as needed, particularly when new equipment or procedures are introduced. We encourage open communication about safety concerns and suggestions for improvement.

Where practicable, we consult with staff on matters affecting their health and safety, and we promote a culture where everyone feels responsible for maintaining a safe working environment.

Monitoring, Review, and Continuous Improvement

Man and Van Fitzrovia monitors its health and safety performance through incident reporting, feedback from staff and customers, and periodic reviews of working practices. This policy is reviewed regularly and updated when there are significant changes in operations, legislation, or identified risks.

By adhering to this Health and Safety policy, Man and Van Fitzrovia aims to deliver reliable, efficient, and safe removal services across our operating area, protecting our teams, our customers, and the wider community.



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Contact us

Company name: Man and Van Fitzrovia Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 10 Whitfield St
Postal code: W1T 2RE
City: London
Country: United Kingdom

Latitude: 51.5192790 Longitude: -0.1336440
E-mail:
[email protected]

Web:
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